Common warning signs include a stone that rocks or spins slightly when touched, a prong tip that catches on fabric, or visible bending or flattening of the metal around your gem. If you notice any of these, stop wearing the piece immediately and bring it to our Carlsbad store, our jewelers will inspect it under magnification at no charge and tell you exactly what needs to be done.

Common warning signs include a stone that rocks or spins slightly when touched, a prong tip that catches on fabric, or visible bending or flattening of the metal around your gem. If you notice any of these, stop wearing the piece immediately and bring it to our Carlsbad store, our jewelers will inspect it under magnification at no charge and tell you exactly what needs to be done.

Our jeweler examines each prong under a loupe or microscope, checking for wear, cracks, bending, and the security of every stone in the setting. We test each stone gently to confirm it is held firmly, then walk you through our findings in plain language. If a repair is needed, you receive a clear quote on the spot before any work begins.

Our jeweler examines each prong under a loupe or microscope, checking for wear, cracks, bending, and the security of every stone in the setting. We test each stone gently to confirm it is held firmly, then walk you through our findings in plain language. If a repair is needed, you receive a clear quote on the spot before any work begins.

Many straightforward prong tightening and re-tipping jobs are completed the same day or within 24 hours at our Carlsbad bench. More complex repairs, such as a full prong rebuild or a stone reset, may take two to three business days depending on the metal and setting style. We will give you a realistic turnaround time when you bring your piece in.

Many straightforward prong tightening and re-tipping jobs are completed the same day or within 24 hours at our Carlsbad bench. More complex repairs, such as a full prong rebuild or a stone reset, may take two to three business days depending on the metal and setting style. We will give you a realistic turnaround time when you bring your piece in.

Prong tightening involves carefully bending existing prong metal back over the stone to restore a secure hold, ideal when the prong is still structurally sound but has shifted. Re-tipping adds a small amount of new metal to a prong tip that has worn down too thin to hold the stone safely. Our jeweler will recommend the right approach after inspecting your piece, ensuring the repair lasts.

Prong tightening involves carefully bending existing prong metal back over the stone to restore a secure hold, ideal when the prong is still structurally sound but has shifted. Re-tipping adds a small amount of new metal to a prong tip that has worn down too thin to hold the stone safely. Our jeweler will recommend the right approach after inspecting your piece, ensuring the repair lasts.

We repair prongs on rings, pendants, earrings, and bracelets across all common metals including yellow gold, white gold, rose gold, and platinum. Antique and heirloom pieces with unusual settings are assessed individually, and we will always tell you upfront if a piece requires special handling. Bring it in and we will take a look, there is no obligation.

We repair prongs on rings, pendants, earrings, and bracelets across all common metals including yellow gold, white gold, rose gold, and platinum. Antique and heirloom pieces with unusual settings are assessed individually, and we will always tell you upfront if a piece requires special handling. Bring it in and we will take a look, there is no obligation.

No appointment is needed, walk into our Carlsbad store during business hours and a jeweler will inspect your prongs right away. We strongly encourage you not to delay if you suspect a stone is loose, as continued wear dramatically increases the risk of losing it. Same-day inspections and same-day repairs are available for most standard prong issues.

No appointment is needed, walk into our Carlsbad store during business hours and a jeweler will inspect your prongs right away. We strongly encourage you not to delay if you suspect a stone is loose, as continued wear dramatically increases the risk of losing it. Same-day inspections and same-day repairs are available for most standard prong issues.